EndNote will then display a message, “Your local sync state has been reset. Click OK, and EndNote will purge any knowledge of a previous sync.Ĩ. Do not proceed unless you intend to break the link to the original account.” This happens because we tricked EndNote into thinking it authenticated against another user. EndNote will then appear to authenticate and return the prompt: “A Sync library can be linked to only one account. For example, if the email address is you should change this to Now click on Sync.ħ. Note: this is case-sensitive - #!resetLocalSync NOT #!resetlocalsync. In EndNote desktop, please add this to the end of your e-mail address in the Sync preferences: Empty the Trash both in the web application and in EndNote desktop.ĥ. Ensure that you delete all references and all groups from EndNote Web ( ), with the exception of Shared Groups and ResearcherID Groups.Ĥ. You can access the EndNote Sync preferences by clicking on Edit> Preferences> Sync.ģ.
Disable automatic syncing in EndNote preferences and restart EndNote. Create a backup of the original library that contains everything that you want.Ģ.
users can follow the below instructions to reset Sync if they have the correct set of references in their EndNote desktop.ġ. What can I do?īelow is an extract of advice from Thomson Reuters as at 14 June 2016Ĭorrect set of references in their EndNote desktop. 2789My EndNote Online and EndNote library on PC have gone out of synchronisation.
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